Exchange or Return and Refund of internet orders
If you are not satisfied with your purchase at www.filipucci.nl you have 14 days to return an item starting on the date you receive your item. If you decide to return a product through regular mail, this is at your own risk. We only accept secured shipment via FedEx, UPS and DHL. We do not refund, return or exchange items outside the EU.
If an item doesn't meet the conditions named above it's possible the Return and Refund is not accepted. If this is the case we will inform you. The item will remain the property of the customer.
Once the item is received by us it will be evaluated by one of our specialists. If the conditions above are met Filipucci B.v. will refund the purchase price excluding shipping costs within 5 working days. Refunds are always made to the bank account or creditcard that was used for the purchase.